TY  - BOOK
AU  - McConnon, Shay.
TI  - Managing Conflict in the Workplace :How to Develop Trust and Understanding and Manage Disagreements /Shay McConnon
SN  - 9781845284138
U1  - 303.69SHA 
PY  - 2008///
CY  - Begbroke
PB  - How to Books Ltd.
KW  - Conflict managment
ER  -