TY - BOOK AU - Dobson, Ann. TI - Writing Business Letters :How to Produce Day-To-Day Correspondence that is Clear and Effective /Ann Dobson SN - 9837204389 U1 - 808.066DOB PY - 2000/// CY - Kuala Lumpur PB - Golden Books Centre SDN. BHD KW - BUSINESS LETTERS ER -