000 00285nam a2200109Ia 4500
008 220201s2003 xx 000 0 eng d
020 _a159139113X
082 _a651.7BUS
245 0 _aBusiness Communication.
260 _aBoston
_bHarvard Business School Press
_c2003
942 _2ddc
_cMON
999 _c25365
_d25365